Email Marketing Changes Coming in 2024 – Are you ready?

Oct 16, 2023 | Articles, Email Marketing

Email Marketing Changes Coming in 2024 – Are you ready?

Major Changes in Email Deliverability: A Comprehensive Guide

The landscape of digital communication is rapidly changing, and the recent announcements from email giants, Google and Yahoo, are a testament to this shift. For those heavily invested in email marketing, the news brings both challenges and opportunities. This blog post breaks down the critical information and what it means for businesses and marketers alike.

A Groundbreaking Declaration by Google and Yahoo

On October 3, 2023, Google and Yahoo, two leading email service providers, made a significant revelation. They announced broad policy changes related to marketing emails set to come into effect from February 1, 2024. For a deeper dive into these modifications, readers can refer to the official statements by Google and Yahoo. (Hyperlinks can be embedded for direct access to the announcements)

What This Means for Enterprises Using Email Marketing

For businesses leveraging email marketing as a core strategy, adapting to these policy changes isn’t merely advisable; it’s imperative. Ignoring this evolution could result in marketing emails facing delivery rejections from Gmail or Yahoo users, effectively diminishing their market reach.

Keap’s Role in Navigating the Transition

Keap, formerly known as Infusionsoft, a seasoned player in the email marketing arena, recognizes the gravity of these changes. The company is proactively setting measures in place to guide its users through this shift. Current Keap users can expect a methodical approach from the company, providing step-by-step instructions to ensure compliance.

Holiday Season Alert for Email Marketing

The upcoming holiday shopping bonanza, featuring events like Black Friday and Cyber Monday, warrants extra caution. Keap recommends its users delay any alterations to their email strategies until after this period. This precautionary measure ensures that marketers don’t inadvertently hamper their email deliverability during peak sales times. Detailed communications on the next steps are slated for release right after Cyber Monday.

An Important Note on Domain Selection

Businesses that have not yet secured a custom domain should consider this a top priority. However, it’s essential to note that even after acquiring a new domain, it’s recommended not to send emails from it until the post-Cyber Monday period. The impending policy changes will render free domains (like hotmail.com, gmail.com, outlook.com) unsuitable for dispatching marketing emails. Hence, acquiring a custom domain soon is of the essence.

The Broader Trend in the Email World

While the spotlight is currently on Google and Yahoo, industry watchers, including Keap, anticipate this trend to gain momentum. Other email behemoths, such as Microsoft, are likely to adopt similar stances in 2024.

In these transformative times, staying informed and being agile is paramount. With stalwarts like Keap providing guidance, businesses can confidently tackle the challenges ahead.

Here’s a Summary of What Google Has Announced

In a move to enhance email security and user experience, Google has unveiled new requirements for bulk senders, particularly those dispatching over 5,000 emails to Gmail addresses within a day. Recognizing the evolving and increasingly intricate threats two decades after Gmail’s inception, Google’s objective is to fortify inbox protection and curb spam.

While Gmail’s AI defenses already prevent more than 99.9% of spam, phishing, and malware from entering user inboxes, the company recognizes the need to address the challenges posed by bulk senders. Many of these senders have inadequately secured systems, making it difficult to authenticate their legitimacy.

Recently, Google implemented a policy demanding authentication for all emails sent to Gmail addresses. As a result, there’s been a 75% reduction in unauthenticated messages, ensuring billions of potential threats never reach users.

Starting February 2024, Gmail’s new stipulations for bulk senders will include:

  1. Email Authentication: Bulk senders will need to robustly authenticate their emails, reinforcing confidence in email origins and plugging security gaps often exploited by cyber adversaries.
  2. Simplified Unsubscription: To enhance user experience, bulk senders must offer Gmail users a straightforward one-click option to unsubscribe from commercial emails. All requests for unsubscription should be processed within 48 hours.
  3. Regulated Email Content: Gmail will implement a clear spam rate threshold for senders, ensuring Gmail users aren’t overwhelmed with undesired messages. This initiative is groundbreaking in the email industry and aims to further reduce the amount of spam users encounter.

Yahoo, a notable industry partner, also endorses these changes. Marcel Becker, Sr. Dir. Product at Yahoo, emphasized that all email users deserve an optimal security experience, which can be achieved through collective efforts within the email industry.

Many email senders already adhere to these practices, which Google believes should be basic email etiquette. For others, Google promises clear guidelines in the lead-up to the enforcement of these requirements in 2024. In essence, these modifications are akin to a tune-up for the email ecosystem, ensuring its continued efficient operation. Maintaining the integrity and safety of email communication is a continuous effort, and Google pledges to stay at the forefront of this endeavor alongside the broader email community.

Click here to read the entire article from Google.

Here’s a Summary of Yahoo’s Announcement

Yahoo has reinforced its commitment to delivering messages consumers genuinely want and filtering out the unwanted ones. Despite providing best practices and assistance through their Sender Hub, many bulk senders still haven’t adequately secured their systems. This lack of security has left openings for malicious activities.

To combat this, Yahoo is emphasizing the importance of sender validation using email authentication standards. Such measures will assist in blocking billions of harmful messages and maintaining a cleaner inbox for users.

Starting in the first quarter of 2024, Yahoo will mandate that bulk senders:

  1. Authenticate their email: Implementing stronger email authentication using standards like SPF, DKIM, and DMARC will be essential.
  2. Enable easy unsubscription: A one-click unsubscribe option should be available for users. Senders must respond to such requests within two days.
  3. Send only wanted emails: To keep inboxes uncluttered, Yahoo will enforce a threshold to monitor and reduce spam.

These changes will be implemented across all domains and consumer email brands hosted by Yahoo Mail. They aren’t alone in this effort. Google supports the initiative, emphasizing the global need for a safer email environment.

Click here to read the entire article from Yahoo.

Will you be Email Marketing Ready?

As the digital landscape evolves, industry titans like Yahoo and Google are taking proactive measures to enhance email communication for users worldwide.

The emphasis on rigorous email authentication, streamlined unsubscription processes, and the curbing of unsolicited messages highlights the ongoing commitment of these platforms to user experience and security. With these forthcoming initiatives in 2024, the collective push by leading email service providers signals a pivotal shift towards a more trustworthy and user-friendly email environment.

As the industry braces for this transformation, users can anticipate a future where their inboxes are not only more organized but also fortified against potential threats, paving the way for more efficient and secure digital communication.

 
 

Deirdre Shockley

CEO

Deirdre Shockley is an Infusionsoft / Keap Certified Partner and WordPress enthusiast with over 15 years of experience in digital marketing.

She has successfully managed digital campaigns for a diverse group of clients, including lawyers, authors, fitness professionals, and medical spas, and a publishing company.

Deirdre's true passion lies in creating engaging membership websites using platforms like Keap, AccessAlly, and Memberium. Clients appreciate her technical skills and approachable nature, as she understands their vision and reflects their brand identity.

When not designing websites, Deirdre finds inspiration in kayaking and yoga. Trust Deirdre to deliver exceptional digital experiences for your business.

Infusionsoft Certified Consultant